We know right now our worlds have been turned upside down, and our heartfelt thoughts go out to everyone around the world - as the global community that we are, we are all in this together. We hope, more than anything that you and your families are safe and in good health.

We are pleased to let you know that whilst ensuring strict guidelines are being followed, Outdoor Art & Decor is operating as normal - with our top priority being the health and safety of our team, our customers and our community.

Our Team:

We are following and abiding by the government's regulations on isolation and social distancing in both our personal and private lives ensuring we are doing our part as a team to contribute to the health and safety of our community.

We are incredibly grateful of your ongoing support as we navigate through this ever-changing, challenging time as a small business.

We are pleased to advise we are currently shipping our high quality products within 24hrs.

We aim for next day shipping on all orders placed between Monday and Friday (excluding public holidays)

Please know, we are right here with you all through this - may we all be kind to each other, to ourselves and do our best to uplift and inspire each other through this unique time in our lives.

Sending love,

Name, Name and the entire Outdoor Art & Decor team x

Compared to other renovation methods, an adhesive coating is easier and faster to apply. It is also more durable and enables you to renovate your furniture rather than throw it away.

Please choose carefully, as unfortunately due to the fragile and custom made nature of our product, we don't offer refunds for change of mind or wrong decisions.

We will authorise a refund or online store credit if we are unable to replace or fix faulty products.

Outdoor Art & Decor take special care in packaging of all artworks and wallpapers in order to ensure a safe transit from us to you, however in the unfortunate circumstances where an item arrives faulty or broken please notify us immediately and once reviewed (we will require photos of packaging and product) we will help in arranging a replacement or repair for you.

Please email relevant photo(s) through to hello@outdoorart.com.au or call us on 0414 268 08 immediately after receiving any damaged or incorrect artworks so we have the issue resolved for you.

A self-adhesive coating is a vinyl covering that can be applied to walls, furniture or doors. It is the ideal solution for any interior decoration or renovation and perfectly recreates the materials (wood, marble, textile, metallic, glitter, leather, natural stone, solid colour) since most of these adhesive vinyls have a structure.

It is a non-invasive solution that does not generate dust or odour. It's faster, easier to maintain and has better resistance. With an adhesive film, the result is more structured and very realistic visually and to the touch. Also, you will not have to close your establishment during the renovation and, of course, with paint, a fresh coat would be necessary after a while; with Cover Styl', its appearance does not change.

We are incredibly pleased to say that shipments worldwide are operating as normal, however some may be slightly delayed based on external courier services. We are grateful that governments worldwide recognise that couriers are an 'essential service' in allowing online purchases to move from us to you.

We recommend that express shipping is selected at all times to ensure a fast transit to you, as we cannot guarantee if anything may change in the future (or even tomorrow) in terms of the courier and 'essential services' label.

We are so grateful for your continued support of Outdoor Art & Decor and we aim to continue to bring your home styling inspiration and uplifting designs throughout this challenging time.

All our love,

Name, Name & the Outdoor Art & Decor team x

Yes, and we also have a certification for the application of our Cover Styl’ adhesive coatings in maritime environments.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout".

Then simply follow the instructions by providing us with delivery information and select payment method the for goods (we accept PayPal, AfterPay, Zip, Apple Pay and all major credit cards).

Once your order has been received it will be placed automatically into our printing queue, we will ship your package within a couple of business days (under normal circumstances, kindly note that sale periods (and Covid restrictions have affected our normal turnaround time may take longer) once it has undergone our final quality checks. If your purchase doesn't pass our final quality check, we will have the artwork reprinted and reframed (if framing was selected), this may incur a slight delay however we want to ensure you receive only the highest quality products from Outdoor Art & Decor and they must pass our strict control standards before they are packaged.

Please choose carefully as unfortunately due to the fragile and custom made nature of Outdoor Art & Decor products we are unable to offer a refunds or exchange on change of mind or wrong decisions.

Our support team is always happy to guide you at any step!

Yes, you can apply an adhesive coating in a hospital and our products have a large laboratory-tested antibacterial capacity.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

• We also accept AfterPay & ZipMoney

Note that additional exchange fee may apply if your currency is other than AU dollars.

Calendared PVC may show a small amount of shrinkage over the years (2 to 3 mm), this is why it is recommended to leave an overlap between the strips.

Please choose carefully, we don't offer refunds / returns or exchanges for change of mind or wrong decisions.

We will authorise a refund or online store credit if we are unable to replace or fix faulty products.

Outdoor Art & Decor take special care in packaging of all artworks and wallpapers in order to ensure a safe transit from us to you, however in the unfortunate circumstances where an item arrives faulty or broken please notify us immediately and once reviewed (we will require photos of packaging and product) we will help in arranging a replacement or repair for you.

Please email relevant photo(s) through to hello@outdoorart.com.au or call us on 0414 268 081 immediately after receiving any damaged or incorrect artworks so we have the issue resolved for you.

Need help with framed art sizes and weights? You can view this information here. (link to size guide page)

No, the adhesive vinyl will not lose its colour because it is UV treated.

Just use a cloth and water to clean an adhesive vinyl. It is not necessary to use a special product, however, preferably use a solution with a neutral PH.

All frames are made from plantation grown, FSC certified sustainable solid timber in either a matte black, white or oak finish.

Frame Specifications:

A5, A4, A3, A2, 40 x 50cm, 50cm x 70cm and 60cm x 90cm, 70cm x 100cm frames are 20mm frontal frame and 30mm depth of frame.

100x130 frames are thicker to ensure structural integrity of this large format size, their specifications are: 30mm frontal frame and 40mm depth of frame.

The above sizing is in relation to the posters our frames accommodate. You can view final frame sizes, weights and a useful visual guide here. (Link to size guide page)

Please note that only posters 60x90cm and larger are adhesive mounted, as we allow our customers the option of changing smaller unframed art print regularly should they wish to do so.

Glass or Perspex or Acrylic?

We use professional framing acrylic (not glass or perspex). Acrylic is lighter, stronger and clearer than glass, which is far more superior face for Outdoor Art & Decor frames for our worldwide shipping requirements. Acrylic is a reflective surface, however not as reflective as perspex or glass.

Hanging your Outdoor Art & Decor frame

Your frame will come with instructions and hanging kit allowing you to hang your artwork in either portrait or landscape. Please ensure you follow these instructions to ensure artwork is secure.

Hang with caution in any areas where there is a lot of moisture and direct sun-light, art in general doesn’t love these types of conditions. The condensation, humidity and steam from bath tubs, showers and kitchens area can be damaging and causing warping or rippling effects to print/poster inside your frame. It’s better to hang your art in places that have less moisture and more ventilation.

Hanging artwork near a front door also exposes it to a lot of light and fluctuations in humidity. Both of these things can cause warping, fading and rippling to the print.

Whilst all precautionary measures are taken, unfortunately we are unable to predict humidity and other circumstances in our customers homes.

Avoid using any chemicals on acrylic as you may damage the front of your Outdoor Art & Decor frame. Instead, use a soft microfibre lint free cloth to very gently wipe over the face of the frame.

Certainly, you can easily apply an adhesive coating on top of another. It is of course not recommended to do this for coatings that are too structured like leather, glitter, etc. It is recommended not to apply more than 3 coatings on top of each other.

Framed art is professionally packaged to the best of our ability to avoid any damages on its journey from us to you. Whilst we package our artworks incredibly well, unfortunately at times a product may arrived damaged.

If you receive a damaged artwork, please just contact us and we will happily ship out a replacement.

You will need to email photos of the poster / framed artwork and it's packaging within 48hrs of receiving the goods to: hello@outdoorart.com.au

We require the above information for assessment and insurance purposes.

Yes, but we recommend that you take part in our training or contact a professional for optimal results. However, if you want to apply our films by yourself, you can find installation tutorial videos on our YouTube channel.

Outdoor Art & Decor offers a white border option on most artworks, this border will surround the outside of your chosen design whilst maintaining your selected poster size. We feel it can give artworks a more sophisticated look, however this is absolutely up to your personal preference and style.

Will choosing a white border make the design/photo smaller? YES, it will make your chosen art design/photo smaller (as shown in the below example). We don't change the size of the poster you order.

Is the white border made of cardboard? NO, it is an unprinted area surrounding your chosen design. It is part of the poster.

What if I want all my artworks to have the same size white border?

EASY! Just make a note at checkout and our print team can accommodate this for you. This must be selected prior to completing your order.

Still confused? Here's some more detailed information...

Outdoor Art & Decor frames and posters do not come with a matt border insert (a cardboard type additional piece that sits between the acrylic and artwork itself; also known as a passe-partout or mountboard). Instead, we offer this 'white border' option on our product to obtain a similar look, without additional costs.

Adding a white border to your chosen design will not change your selected poster size. It will simply add a white border around the outside of your chosen design, whilst maintaining the final poster size you have selected. The design/photograph will however be made smaller to accommodate the border.

Kindly note, some artworks have various styles of white borders (you will see this in their advertised imagery). If an artwork has a unique border style which you would like to be standard in width the entire way around your chosen design please leave a note at checkout.

We recommend that you do not add a white border if the frame you have at home already has a matt border insert.

Please call Customer Care on 0414 268 081 during business hours if you have any further questions prior to placing your order.

It is possible to print on our Cover Styl' with a UV printer.

All small format frames (A5, A4, A3 & 40x50cm) will come with a simple hanging kit, you'll need to hand screw this into the solid timber backing of your frame.

All medium to large format framed artworks & luxe frames will come with instructions and hanging kit (which you will need to affix, a small hand-held screwdriver is perfect for this.) allowing you to hang your artwork in either portrait or landscape.

MDF sale frames come with pre-affixed black sawtooth tabs for hanging, do not attach a wire to these. Do not hang by the bracing wire that runs across the middle of your frame, this is not for hanging - it is to further brace your frames longer panels.

Please ensure you follow these instructions to ensure artwork is secure.

We advise you to consult with a builder or handy-man if you are unsure on how to hang artworks.

Outdoor Art & Decor is not responsible for any damages sustained to your artwork or home during or after installation.

Yes, the majority of our adhesive vinyls are moisture resistant, but depending on the application you may need silicone for the edges. Of course, we do not recommend ranges such as leather, glitter, etc.

Professionally printed using all-pigment aqueous inks consisting of 5 blacks and 5 colours producing incredibly high-quality colour and premium black and white artworks. Printed on matte fine art stock, milled from 100% sustainable forests maintaining ISO14001 environmental management system certification.

Outdoor Art & Decor unframed art prints are non-reflective and are not glossy, and are also not made of canvas. They are commonly called a poster or print.

Unframed art prints from Outdoor Art & Decor have been professionally and artistically designed, we utilise the same image in our advertising and marketing as we do for printing to ensure a 100% accurate visual of what you are purchasing. With this in mind, whilst we can completely control the colour and design of our artworks - it may appear differently on your phone or computer screen due to your local device settings. We recommend turning up your brightness and turning off any colour-altering settings to give a more accurate representation of our artworks.

Selecting 'Unframed art print' means you will receive an Outdoor Art & Decor print/ poster that will have a soft matte finish per the above detailed specifications.

If you would like to receive your artwork framed, please ensure you select your required framing requirements.

Applying our adhesive coatings on tiling is entirely possible, you then decide whether you want to mark the joint or work the joint beforehand in order to have a flat surface.

Outdoor Art & Decor can print our artwork in almost any size you require! If you don't see the size you're after, just get in touch - or, have a look here at some of the popular custom poster sizes our customers request often.

Please note: Adding a white border does not change the final size of your print or poster, the sized artwork (poster) selected will remain that size.

Most of the Cover Styl' references are not intended only for application on a flat surface, they can stretch up to 15% in order to adapt to many surfaces.

Yes, the adhesive coatings are moisture resistant. You can apply them on shower, bathtub or bathroom furniture as long as the surface is clean before applying the vinyl. However, we advise you to apply silicone to edges in contact with water. Certain ranges are of course not recommended such as glitter, leather, etc.

Outdoor Art & Decor frames and posters do not come with matt border insert (cardboard type additional piece), please select the white border option on our product to obtain this look visually.

This does not change the overall dimensions of your poster size - it will simply add a white border to your chosen design, whilst maintaining the size print or poster you have selected.

We recommend that you do not add a white border if the frame you have at home already has a matt border insert. Please call customer care on 0414 268 081 if you have any further enquires prior to placing your order.

Regarding Cover Styl’=' coatings, it depends on the surface. They can be repositioned if the surface is smooth/laminated. However, the more you reposition the vinyl, the less effective the glue will be. Finally, on some surfaces (e.g. paint), repositioning the film will damage the surface and the film will no longer be able to be bonded. So be careful and use the services of a professional if necessary.

All Outdoor Art & Decor prints and posters are professionally printed using all-pigment aqueous inks consisting of 5 blacks and 5 colours producing incredibly high-quality colour and premium black and white artworks.

Printed on matte fine art stock, milled from 100% sustainable forests maintaining ISO14001 environmental management system certification.

Outdoor Art & Decor prints and posters are non-reflective and are not glossy, and are also not canvas. Our prints and posters have a soft matte finish per the above specifications.

The ideal application temperature for adhesive coatings is between 15 and 25 °C, so you can easily apply it in a house, hotel or office. Therefore, for example, avoid placing a very hot object such as a pan directly on the coating.

All small prints (A5 & A4 size) come protectively packaged in flat, strong mailers. Please take care on opening the packaging so as not to damage your fragile unframed artwork.

All posters come packaged in Outdoor Art & Decors custom made industrial strength mailing tube, with the prints safely wrapped inside to avoid damages.

Note: Small prints may be dispatched separately from posters, in a flat rigid envelope to avoid damaging their delicate nature.

Finish: Woven/fabric matt repositionable wallpaper suitable for residential & light commercial interiors

Fabric: 50% Polyester, 45% Polyethylene terephthalate PET / 0.10 mil total

Width: 61cm / Finished Width: 60-60.5cm with 2mm potential variance

Weight: 260gsm (with backing)

Assets: High UV resistance, durable, water repellent

Flame resistance: Fire Rated ASTM-E84: Class A (USA) / AS3837: Class 1 (Australia/NZ)

It depends on the coating. In fact, structured adhesive vinyls like the Wood range have few problems with scratches, unlike “smooth” vinyls like the Solid Colour range, for example. Our "Soft Touch" series is treated with a silicone that makes it even more robust with regard to scratches.

It is entirely possible to remove a Cover Styl’ film without risk if it is applied to a laminated surface. However, if it is applied to wallpaper or paint for example, your original surface will be damaged.

Instructions are included with all Peel & Stick wallpaper orders.

Wallpaper is supplied untrimmed with 1cm to .5mm bleed (white edge) on the right side for overlap installation. You can trim this off if confident in doing so, alternatively you can leave it - this won't show if your walls are white.

We strongly recommend you apply the wallpaper on a flat, clean, white painted, non-porous, dry surface. If you install on a beige or coloured surface, it will change the colour of the wallpaper and you will visibly see the overlap.

For best results use a decorators primer under white paint and ensure paint has had at least four weeks to fully cure before installing wallpaper.

For further information, please get in touch with us via either email: help@oliveetoriel.com or calling our customer care team on 0414 268 081

You can install an adhesive covering outdoors or on the floor but we do not recommend it. Furthermore addition, the warranty does not apply if an adhesive film is applied on the floor or outdoors.

Washable with a soft cloth and water only. Not scrubbable.

Cover Styl' is made of PVC vinyl with an acrylic-based glue on the back protected by silicone-coated paper and a printed outer layer. You can consult the technical data sheets for the products on our website or contact us for more information.

Easy to remove in one piece with no adhesive residue. We advise you using a sample in a small hidden area of your home to test results.

Disclaimer: Whilst all testing of Peel & Stick repositionable wallpaper has shown positive feedback and undergone years of testing via this US patented product, it is important to know that we can not guarantee that under any and all circumstance the material will stay completely in-tact and that no adhesive will remain on the surface when removed or that your surface will not adhere to it. The number of painted coats on your wall, age and type of paint used, direct, undulation, dryness or dampness of your intended surface, no PVA primers used, heat from the sun may have effects when removing from the surface.

There is a green range of adhesive coverings that is available directly and a red range of products available within 1-4 weeks.

Due to the highly custom made nature of Wallpaper and Wall Murals, made to the specific dimensions of your home - unfortunately we do not offer returns / refunds or exchanges.

Green references are in stock with a minimum order of 2ML for installers/certified personnel. The red references are available within 1-4 weeks with a minimum order of 10ML and in multiples of 10ML. As for blue references, this is a mix between references intended to be discontinued and those for which the manufacturer forces us to place a minimum order.

All orders are shipped within 5 - 7 business days*

Shipping destinations:

• We ship both locally (Australia) and worldwide from NSW, Australia.

Shipping times:

Please note that all shipping times are an approximate time frame and any shipping delays are outside our control. We recommend you review your tracking regularly for updates.

• Local orders take 2-3 business days to be delivered to you and we ship within 5-7 business days * (*under normal circumstances, and within Monday - Friday business hours; if your product is held back due to quality control, we will reprint to ensure our high standards are met - this may lead to an additional 24hr wait).

• International orders take 4 business days to be delivered via our express DHL courier from date of shipment.

• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• All products enjoy free shipping to most parts in Australia via our express, priority courier service - this service is fully tracked.

International taxes and import fees may be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

Duties and taxes will be the responsibility of the recipient, if applicable.

The super finish (Soft Touch) range from the winter collection.

Yes, contact us for more information.

Please note that all shipping times provided in our Shipping Policy are an approximate time frame and any shipping delays are outside our control. Shipping time is additional to our processing time.

We recommend you review your tracking regularly for updates.

We welcome trade enquiries from everywhere in the world! Unfortunately we don't offer wholesale opportunities.

If you are interested in working with Olive et Oriel in an upcoming project, please email hello@outdoorart.com.au with all of your business information, kindly note that we require all of the below for your application to be reviewed;

• Business name

• ABN

• Location of business

• Three contactable business references

• Other brands you currently stock (wholesale applicants only)

Please note that returns & exchanges are not applicable to trade accounts.

Outdoor Art & Decor offers everyday low pricing an incredibly fast turnaround time and 'buy now, pay later' options like AfterPay & ZipMoney.

Unfortunately we don’t offer discount codes for first time orders. We prefer to offer you everyday low prices, which allows us the ability to offer our customers our best price upfront (rather than increase the price in order to offer a discount.)

Please let us know if you find the same product, same quality (not on sale) cheaper elsewhere and we can discuss price-match.

Outdoor Art & Decor offers everyday low pricing an incredibly fast turnaround time and 'buy now, pay later' options like AfterPay & ZipMoney.

Unfortunately we don’t offer discount codes for bulk orders. We receive bulk orders daily from our customers around the world who are furnishing their homes with our artworks - which is why we introduced everyday low prices. We would prefer to offer our customers our best price upfront (rather than increase the price in order to offer a discount.)

Please let us know if you find the same product, same quality (not on sale) cheaper elsewhere and we can discuss price-match.

Sale or promotional offer discount codes are applied in the right hand section of the checkout area on our website.

Once you have entered the code, click ‘Apply' and it will be deducted from your order total.

You will be able to check this underneath the item(s) as the discount value will have been removed and the price amended.

Discount codes (including those with trade and wholesale accounts) are on an individual basis and cannot be used in conjunction with any other discounts, offers or on-sale items.

Outdoor Art & Decor does not have any current promotional offers or discount codes.

We do however offer everyday low pricing on high quality artworks along with 'buy now, pay later' options like AfterPay & ZipMoney to help make your decorating dreams come true.

For your opportunity to receive a FREE A4 Print you must;

1. Style your Outdoor Art & Decor purchase and share it in a post on your Instagram feed

2. You'll need to tell your followers why you love your Outdoor Art & Decor purchase and tag @username in the written section of your post

3. Email your photo of the above through to hello@outdoorart.com.au with your print choice.

That's it! Hooray! Free art!

Limited to one free A4 print per order number and one time use only. Not applicable for multiple posts.

A4 print valued at $19.95 with free shipping - offer available worldwide.

Updated Privacy Policy to align Outdoor Art & Decor with the General Data Protection Regulation (GDPR) (EU) 2016/679

Privacy Policy

1. Privacy commitment

Outdoor Art & Decor Holdings Pty Ltd ACN 625 927 326 and its associated companies (“we”, “our” or us”) recognise the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Our staff are employed on the basis that they will protect information about you. This is our corporate standard. Under law, your rights to privacy are also protected. Privacy laws place strict requirements on us to treat certain information collected as confidential, to store your information securely and to allow you easy access to check and correct your information.

2. Scope of our Privacy policy

Our Privacy Policy applies to the personal information we collect, store, maintain and use about you as our customers, visitors to our website, social media and other digital services, job applicants and members of the public.

3. When do we collect information about you?

At times, we are required to collect personal information in the normal course of providing services for our customers.

These services apply across Our Brands and include:

• Accepting customer orders

• Processing online purchases and payments

• Registering an online account

• Maintaining client books

• Customer service (including social media channels such as facebook and twitter)

• Processing credit card payments (we do not keep this information on file)

• Processing e-cheque payments

• Receiving prize application forms

• Accepting gift voucher payments

• Processing refunds

• Maintaining detailed information on our websites

4. Also, we make use of “cookies” on our websites. A cookie is a small software message sent to your web browser by our web server (our website is hosted by Shopify). Your browser stores the message in a file and the message is then sent back to our servers each time your browser requests a page from our servers.

We use cookies to gain statistics on which areas of our sites attract traffic. We also use cookies to improve your experience of our websites. For example, cookies allow us to recognise whether or not you are returning to our websites. In addition, we make use of third parties (google analytics and Facebook for business) who use cookies to serve ads based on past visits to our website.This may allow us to alert you to products or offers which we think you might be interested in viewing.

Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you will need to adjust the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer.

When you click on links and banners on our sites that take you to third-party websites, you will be subject to that third-party's privacy policies. While we support the protection of privacy on the internet, we cannot be held responsible for the actions of any third-party websites.

5. What information do we collect?

We may collect the following information from you:

• your name and contact details, such as your physical address, email address and phone number;

• your purchase history;

• your company name (if applicable);

• the name of the domain from which you access the internet;

• the date and time you access our sites;

• the internet address of the website from which you linked directly to our sites;

• your cookies;

• any other information you may supply to us (via our ‘contact us’ form); and

6. Why do we collect this information?

We use the information to customise our services and plan product development so that we can provide you with relevant consumer information and notify you of products and special offers that may be of interest to you. It is also collected so that we may provide value-added services and marketing and re-marketing through our websites or other social media channels.

7. Do we share personal information with third parties? Yes, however only for the benefit of our customer and future customers shopping experience.

Who we may disclose your information to and why:

• Shopify; our website provider holds the data you input from the time you open our website through to when you initiate our checkout process, and the fulfilment of your order. Your personal data is retained only for the use of shipping and/or tracking your order and to help with our custom service relating to your orders. You may request this information to be deleted at any time by contacting us at contact@oliveetoriel.com. You can view the Shopify data processing addendum here. https://www.shopify.com/legal/dpa And the Shopify privacy policy here. https://www.shopify.com/legal/privacy

• Google Analytics; the information provided to google analytics is data based (Demographics and interest reports inc: Age, Gender, and Interest data available so we can better understand who our visitors are and what they like.) for the purposes of improving our business via online marketing, tracking visitor trends, benchmarking, technical support for our website. You can view how Google Analytics safeguards data here. (https://support.google.com/analytics/answer/6004245?hl=en&utm_id=ad). Data collected, processed, and stored using Google Analytics ("Google Analytics data") is secure and kept confidential. This data is used to maintain and protect the Google Analytics service, to perform system critical operations, and in rare exceptions for legal reasons as described in the Google Analytics privacy policy

• PayPal; the information provided to paypal is based on individual purchases should they be your nominated method of payment on our website, the information retained by paypal and why - you can view on their privacy policy here. (https://www.paypal.com/en/webapps/mpp/ua/privacy-full)

• Klaviyo; the is our email marketing database which we utilise to send you beautifully designed emails in regards to new products, sales and services. You can view the Klaviyo EU data protection addendum here. (https://www.klaviyo.com/privacy/dpa)

• Shopstorm; is utilised as a Shopify add-on app in order for us to offer custom artworks. You can view their privacy policy and data security here. (https://shopstorm.com/privacy-policy/)

• Sufio; is utilised as a Shopify add-on app in order for us to send tax invoices/receipts to our customers. You can view their privacy policy and data security here. (https://www.sufio.com/privacy-policy)

We may also disclose information we hold to our directors and employees for business purposes only and only to ensure your order arrives to you and also for; marketing or re-marketing purposes through our websites or other social media channels. You can contact us at any time to have your personal information removed, please email hello@outdoorart.com.au

We will not sell or trade your personal information.

8. Promotional communications

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by clicking on the “unsubscribe link”/”update our preferences” at the bottom of any of our communications, or by clicking into your account and manage the level of communication which you want to receive from us. Or alternatively by emails us at hello@outdoorart.com.au

9. Anonymity

You have the option of using a pseudonym when dealing with us so as not to identify yourself fully to us. Please bear in mind, however, that we will be unable to provide certain services to you unless you disclose your correct identity.

10. General

By using our websites, you are consenting to the collection of information by us in accordance with this Privacy Policy. Please note that we reserve our right to amend, remove or vary this policy without notice. You should check this page regularly to take notice of any changes we may have made to this policy.

11. Privacy complaints

If you believe that we have breached your privacy rights in any way, or you would like to discuss any issues to: hello@outdoorart.com.au

All such enquiries or complaints will be taken seriously and handled with impartiality and discretion.

If you wish to submit a complaint, please provide us with all relevant details such as the date and time of the incident or communication, the circumstances surrounding the event and your concerns about what was said or done. You will also receive an acknowledgment from us within 7 days confirming receipt of your complaint.

Once you have submitted your complaint we will assess it to determine whether or not you have complained about a privacy issue which is covered by the relevant privacy laws.

If you have complained about something which the relevant privacy laws cover, we will thoroughly investigate all aspects of your complaint including ascertaining the relevant facts and what your expectations are for any resolution.

During our investigation we may need to seek further information from you as to the nature of or factual circumstances surrounding your complaint.

We will endeavour to respond to you at all times promptly and to offer a practical solution which is consistent with our legal obligations.

Can't find the answers you're looking for? That's ok, we're always here to help you can call or text Outdoor Art & Decor customer care on 0414 268 081 or alternatively email hello@outdoorart.com.au

If you have any further enquiries that have note been covered within our frequently asked questions or detailed product pages, please call Outdoor Art & Decor on 0414 268 081 so we may assist and resolve any questions prior to placing your order.

You understand and accept all of the conditions mentioned within all above 'Help & Customer Care' sections and the product page you selected as full terms and conditions of purchase.

By placing an order with Outdoor Art & Decor you are hereby agreeing that you have read our above 'Help & Customer Care' section and are fully aware of the product you are purchasing.